Analytics & Dashboards

Muin’s Analytics module provides a unified view of your organization’s operational metrics. Monitor document processing throughput, agent execution performance, workflow completion rates, task management efficiency, vendor spend patterns, invoice tracking, and contract status — all from a single dashboard.

Overview

Analytics is organized into focused metric domains:

Domain	What It Tracks
Platform Metrics	Combined view of agents, workflows, tasks, and documents
Agent Analytics	AI agent execution success rates, token usage, errors
Workflow Analytics	Workflow instance completion rates, bottlenecks, timelines
Task Analytics	Human task resolution times, escalation rates, backlog
Document Analytics	Document processing volumes, type distribution, throughput
Vendor Analytics	Top vendors by spend, document counts, compliance status
Invoice Analytics	Invoice totals, payment status, overdue tracking
Contract Analytics	Active contracts, expiration forecasts, utilization
Spend Analytics	Spend trends, category breakdowns, budget adherence

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Platform Dashboard

The main analytics dashboard combines all metric domains into a single view with configurable time periods.

Accessing the Dashboard

1. Navigate to Analytics from the main navigation
2. The dashboard loads with default period (last 30 days)
3. Adjust the time range using the period selector

Dashboard Sections

Agent Metrics

Metric	Description
Total Runs	Number of agent executions in the period
Successful Runs	Executions that completed without error
Failed Runs	Executions that encountered errors
Success Rate	Percentage of successful runs
Avg Execution Time	Mean duration per run (milliseconds)
Total Tokens Used	Sum of LLM tokens consumed

Additional views:

• Runs by Agent — Breakdown showing which agents are most active
• Runs Over Time — Time series chart of execution volume
• Top Errors — Most common error types and frequencies

Workflow Metrics

Metric	Description
Total Instances	Workflow instances created in the period
Active Instances	Currently running workflows
Completed Instances	Successfully finished workflows
Failed Instances	Workflows that encountered errors
Completion Rate	Percentage that completed successfully
Avg Completion Time	Mean time from start to finish (hours)

Additional views:

• Instances by Definition — Which workflow types are running most
• Instances Over Time — Volume trends
• Bottleneck States — Workflow states where instances spend the most time

Task Metrics

Metric	Description
Total Tasks	Human tasks created in the period
Pending Tasks	Tasks awaiting action
Completed Tasks	Tasks that were resolved
Overdue Tasks	Tasks past their due date
Avg Resolution Time	Mean time to complete a task (hours)
Escalation Rate	Percentage of tasks that required escalation

Additional views:

• Tasks by Type — Distribution across task categories
• Tasks by Priority — Breakdown by urgency level
• Tasks Over Time — Volume and completion trends

Document Metrics

Metric	Description
Total Documents	Documents processed in the period
Documents by Type	Distribution across file types (PDF, image, etc.)
Documents by Status	Processing status breakdown
Avg Processing Time	Mean extraction and classification time (ms)

Additional views:

• Documents Over Time — Upload and processing volume trends
• Processing Volume — Min, max, average, and total statistics

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Detailed Analytics

Agent Performance Details

For individual agent analysis:

1. Navigate to Analytics > Agents
2. Select a specific agent
3. View:
   • Total runs and success rate for the selected period
   • Average execution time in milliseconds
   • Total tokens consumed
   • Recent run history with individual results
   • Error patterns specific to this agent

Document Analytics

Deep dive into document processing:

• Upload Trends — Monthly document upload volumes
• Document Summary — Total documents, processed count, pending count
• Type Distribution — Breakdown by document type

Vendor Analytics

Understand your vendor ecosystem:

• Top Vendors — Ranked by total spend
• Vendor Document Counts — How many documents per vendor
• Vendor Summary — Active vendors, total spend, average per vendor

Invoice Analytics

Track invoice processing and payments:

• Invoice Summary — Total invoices, amounts, paid vs. outstanding
• Monthly Trends — Invoice volume and amounts over time
• Overdue Invoices — List of invoices past their due date with amounts and aging

Contract Analytics

Monitor your contract portfolio:

• Contract Summary — Active contracts, total value, average duration
• Expiring Contracts — Contracts approaching expiration within configurable windows
• Vendor Contract Summary — Contracts grouped by vendor with values and dates

Spend Analytics

Analyze organizational spending:

• Category Spend — Spending distribution across procurement categories
• Budget vs. Actual — Compare planned budgets to actual expenditures
• Trend Analysis — Spending patterns over time

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Additional Workflows

Configuring Time Periods

All analytics support configurable date ranges:

1. Click the period selector at the top of any analytics view
2. Choose a preset (7 days, 30 days, 90 days, year-to-date)
3. Or set a custom date range
4. Analytics refresh automatically with the new period

Exporting Analytics Data

Export any analytics view for offline analysis or reporting:

1. Navigate to the desired analytics view
2. Click Export
3. Choose your format
4. The export includes all filtered data for the current view

Setting Up Alerts

Configure notifications when metrics cross thresholds:

• Agent failure rate exceeds a percentage
• Overdue tasks exceed a count
• Document processing backlog grows beyond a threshold
• Invoices overdue by amount

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Tips

• Check agent analytics after deploying new agents — Verify success rates are stable before relying on an agent for production workflows
• Monitor workflow bottleneck states — Long-dwelling states indicate process improvements needed
• Review overdue invoices weekly — Catching overdue invoices early preserves vendor relationships
• Track contract expirations — Set a 90-day review window so renewals are never rushed
• Compare periods — Use the trend percentage to see if metrics are improving or declining
• Use document analytics to plan capacity — Upload volume trends help forecast processing needs

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Common Issues

Issue	Cause	Resolution
Dashboard shows all zeros	No data exists for the selected period	Adjust the time period or verify that the module generating data is active
Agent success rate dropped suddenly	A recent agent configuration change may have introduced errors	Check the Top Errors view for the affected agent and review recent changes
Workflow completion rate is low	Workflows may be stuck in approval or human task states	Review bottleneck states and clear any blocking tasks
Document metrics not updating	Document processing may be delayed or queued	Check the document processing queue and verify agents are running
Spend analytics missing categories	Spend records may not have category assignments	Review recent spend records and assign categories
Invoice overdue list is empty but invoices exist	Invoices may not have due dates set	Verify due dates are populated on invoice records

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Related Features

• Agents — AI agents whose performance is tracked in analytics
• Workflows — Automated workflows measured here
• Documents — Document processing metrics
• Procurement — Spend analysis and maverick detection
• Reports — Scheduled and custom report generation

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Need Help?

If you have questions about Analytics, use the Help button in the bottom-right corner of the app or contact your organization’s Muin administrator.