Analytics & Dashboards
Platform-wide analytics covering document processing, agent execution, workflow performance, task management, vendor spend, contracts, and invoice tracking.
Muin’s Analytics module provides a unified view of your organization’s operational metrics. Monitor document processing throughput, agent execution performance, workflow completion rates, task management efficiency, vendor spend patterns, invoice tracking, and contract status — all from a single dashboard.
Overview
Analytics is organized into focused metric domains:
| Domain | What It Tracks |
|---|---|
| Platform Metrics | Combined view of agents, workflows, tasks, and documents |
| Agent Analytics | AI agent execution success rates, token usage, errors |
| Workflow Analytics | Workflow instance completion rates, bottlenecks, timelines |
| Task Analytics | Human task resolution times, escalation rates, backlog |
| Document Analytics | Document processing volumes, type distribution, throughput |
| Vendor Analytics | Top vendors by spend, document counts, compliance status |
| Invoice Analytics | Invoice totals, payment status, overdue tracking |
| Contract Analytics | Active contracts, expiration forecasts, utilization |
| Spend Analytics | Spend trends, category breakdowns, budget adherence |
Platform Dashboard
The main analytics dashboard combines all metric domains into a single view with configurable time periods.
Accessing the Dashboard
- Navigate to Analytics from the main navigation
- The dashboard loads with default period (last 30 days)
- Adjust the time range using the period selector
Dashboard Sections
Agent Metrics
| Metric | Description |
|---|---|
| Total Runs | Number of agent executions in the period |
| Successful Runs | Executions that completed without error |
| Failed Runs | Executions that encountered errors |
| Success Rate | Percentage of successful runs |
| Avg Execution Time | Mean duration per run (milliseconds) |
| Total Tokens Used | Sum of LLM tokens consumed |
Additional views:
- Runs by Agent — Breakdown showing which agents are most active
- Runs Over Time — Time series chart of execution volume
- Top Errors — Most common error types and frequencies
Workflow Metrics
| Metric | Description |
|---|---|
| Total Instances | Workflow instances created in the period |
| Active Instances | Currently running workflows |
| Completed Instances | Successfully finished workflows |
| Failed Instances | Workflows that encountered errors |
| Completion Rate | Percentage that completed successfully |
| Avg Completion Time | Mean time from start to finish (hours) |
Additional views:
- Instances by Definition — Which workflow types are running most
- Instances Over Time — Volume trends
- Bottleneck States — Workflow states where instances spend the most time
Task Metrics
| Metric | Description |
|---|---|
| Total Tasks | Human tasks created in the period |
| Pending Tasks | Tasks awaiting action |
| Completed Tasks | Tasks that were resolved |
| Overdue Tasks | Tasks past their due date |
| Avg Resolution Time | Mean time to complete a task (hours) |
| Escalation Rate | Percentage of tasks that required escalation |
Additional views:
- Tasks by Type — Distribution across task categories
- Tasks by Priority — Breakdown by urgency level
- Tasks Over Time — Volume and completion trends
Document Metrics
| Metric | Description |
|---|---|
| Total Documents | Documents processed in the period |
| Documents by Type | Distribution across file types (PDF, image, etc.) |
| Documents by Status | Processing status breakdown |
| Avg Processing Time | Mean extraction and classification time (ms) |
Additional views:
- Documents Over Time — Upload and processing volume trends
- Processing Volume — Min, max, average, and total statistics
Detailed Analytics
Agent Performance Details
For individual agent analysis:
- Navigate to Analytics > Agents
- Select a specific agent
- View:
- Total runs and success rate for the selected period
- Average execution time in milliseconds
- Total tokens consumed
- Recent run history with individual results
- Error patterns specific to this agent
Document Analytics
Deep dive into document processing:
- Upload Trends — Monthly document upload volumes
- Document Summary — Total documents, processed count, pending count
- Type Distribution — Breakdown by document type
Vendor Analytics
Understand your vendor ecosystem:
- Top Vendors — Ranked by total spend
- Vendor Document Counts — How many documents per vendor
- Vendor Summary — Active vendors, total spend, average per vendor
Invoice Analytics
Track invoice processing and payments:
- Invoice Summary — Total invoices, amounts, paid vs. outstanding
- Monthly Trends — Invoice volume and amounts over time
- Overdue Invoices — List of invoices past their due date with amounts and aging
Contract Analytics
Monitor your contract portfolio:
- Contract Summary — Active contracts, total value, average duration
- Expiring Contracts — Contracts approaching expiration within configurable windows
- Vendor Contract Summary — Contracts grouped by vendor with values and dates
Spend Analytics
Analyze organizational spending:
- Category Spend — Spending distribution across procurement categories
- Budget vs. Actual — Compare planned budgets to actual expenditures
- Trend Analysis — Spending patterns over time
Additional Workflows
Configuring Time Periods
All analytics support configurable date ranges:
- Click the period selector at the top of any analytics view
- Choose a preset (7 days, 30 days, 90 days, year-to-date)
- Or set a custom date range
- Analytics refresh automatically with the new period
Exporting Analytics Data
Export any analytics view for offline analysis or reporting:
- Navigate to the desired analytics view
- Click Export
- Choose your format
- The export includes all filtered data for the current view
Setting Up Alerts
Configure notifications when metrics cross thresholds:
- Agent failure rate exceeds a percentage
- Overdue tasks exceed a count
- Document processing backlog grows beyond a threshold
- Invoices overdue by amount
Tips
- Check agent analytics after deploying new agents — Verify success rates are stable before relying on an agent for production workflows
- Monitor workflow bottleneck states — Long-dwelling states indicate process improvements needed
- Review overdue invoices weekly — Catching overdue invoices early preserves vendor relationships
- Track contract expirations — Set a 90-day review window so renewals are never rushed
- Compare periods — Use the trend percentage to see if metrics are improving or declining
- Use document analytics to plan capacity — Upload volume trends help forecast processing needs
Common Issues
| Issue | Cause | Resolution |
|---|---|---|
| Dashboard shows all zeros | No data exists for the selected period | Adjust the time period or verify that the module generating data is active |
| Agent success rate dropped suddenly | A recent agent configuration change may have introduced errors | Check the Top Errors view for the affected agent and review recent changes |
| Workflow completion rate is low | Workflows may be stuck in approval or human task states | Review bottleneck states and clear any blocking tasks |
| Document metrics not updating | Document processing may be delayed or queued | Check the document processing queue and verify agents are running |
| Spend analytics missing categories | Spend records may not have category assignments | Review recent spend records and assign categories |
| Invoice overdue list is empty but invoices exist | Invoices may not have due dates set | Verify due dates are populated on invoice records |
Related Features
- Agents — AI agents whose performance is tracked in analytics
- Workflows — Automated workflows measured here
- Documents — Document processing metrics
- Procurement — Spend analysis and maverick detection
- Reports — Scheduled and custom report generation
Need Help?
If you have questions about Analytics, use the Help button in the bottom-right corner of the app or contact your organization’s Muin administrator.