Notification Settings
Configure notification settings in Muin — choose which events trigger alerts, deliver them by in-app, email, or Slack, and set per-user overrides.
Notification settings control when Muin sends alerts, to whom, and how they appear. Settings apply organization-wide and can be overridden per user.
Notification Channels
Muin delivers notifications through three channels:
| Channel | Where it appears |
|---|---|
| In-app | Bell icon in the navigation bar |
| Sent to the user’s registered email | |
| Slack | Posted to a configured Slack channel (requires Slack integration) |
Configuring Organization Defaults
Go to Settings → Notifications to configure which events trigger alerts:
Finance
| Event | Default recipients |
|---|---|
| Invoice overdue | Invoice owner, Finance Admin |
| Large payment received (> configurable threshold) | Finance Admin |
| Expense submitted for approval | Approver |
| Budget threshold reached | Budget owner |
HR
| Event | Default recipients |
|---|---|
| Certification expiring (30 days) | Employee, HR Manager |
| Policy published | All users |
| New employee added | HR Manager |
Compliance
| Event | Default recipients |
|---|---|
| Risk flagged | Compliance Officer |
| Incident reported | Compliance Officer, Admin |
| Audit due date approaching | Compliance Officer |
Documents
| Event | Default recipients |
|---|---|
| Document expiring | Document owner |
| Signature completed | Requester |
| Anomaly detected | Document owner, Admin |
Payments
| Event | Default recipients |
|---|---|
| Payment failed | Finance Admin |
| Dispute opened | Finance Admin |
| Subscription payment failed | Finance Admin |
Email Template Customization
Notification emails use your organization’s branding (logo, colors) set in Settings → Branding.
To customize the content of specific notification emails:
- Go to Settings → Email Templates
- Select the template you want to edit
- Modify the subject line and body using the template editor
- Use
{{variables}}to insert dynamic content (recipient name, record details, links) - Preview and save
See Email Templates for the full template reference.
Digest Mode
Instead of per-event emails, enable Digest mode to receive a summary once a day or once a week:
- Go to Settings → Notifications → Digest
- Choose Daily (morning) or Weekly (Monday morning)
- Select which notification types to include in the digest
Digest mode reduces email volume for less time-sensitive notifications. High-priority alerts (payment failures, security events) are always sent immediately regardless of digest setting.
Per-User Preferences
Individual users can adjust their personal notification preferences from Profile → Notifications:
- Enable or disable specific notification types
- Switch between immediate and digest delivery
- Add a secondary email address for certain notifications
Admins can lock specific notification types to prevent users from disabling them.
Next Steps
- Email Templates — customize notification email content
- Slack Integration — route notifications to Slack channels
- Roles & Permissions — control who receives admin-level alerts