Falaah Falaah AI

Contract Utilization

Monitor contract spend vs. commitments, identify underutilized agreements, and optimize vendor contracts with real-time utilization tracking.

Muin’s Contract Utilization feature helps you maximize the value of your vendor contracts. Track spend against commitments, identify underutilized agreements, and make data-driven decisions about renewals and renegotiations.

Why Track Contract Utilization?

Without utilization tracking, companies often:

  • Pay for unused capacity - Commit to more than needed
  • Miss volume discounts - Underuse committed tiers
  • Renew blindly - No data for negotiations
  • Discover too late - Find underuse at renewal time

With utilization tracking, you can:

  • Optimize spending - Right-size commitments
  • Maximize value - Use what you’re paying for
  • Negotiate better - Data-backed discussions
  • Plan ahead - Forecast future needs

Utilization Dashboard

Accessing the Dashboard

  1. Navigate to Vendors → Contract Utilization
  2. The dashboard shows all active contracts
  3. Filter and sort to find what you need

Dashboard Overview

The main view displays:

Metric Description
Overall Utilization Average across all contracts
Contracts Tracked Number of active contracts
At Risk Contracts below target utilization
Expiring Soon Contracts expiring in 90 days

Summary Cards

At the top, key metrics are displayed:

  • Total Committed - Sum of all contract values
  • Total Used - Amount actually spent/consumed
  • Utilization Rate - Percentage of commitment used
  • Potential Waste - Uncommitted value at current rate

Utilization Alerts

Alert Types

The system monitors for:

Alert Trigger Severity
Under-utilized Less than 50% of commitment used Warning
Significantly Under Less than 25% used Critical
Approaching Limit More than 90% used Info
Over Limit More than 100% used Warning
Expiring Soon 30/60/90 days to expiry Info

Configuring Alerts

Set thresholds that make sense for your business:

  1. Go to Settings → Vendors → Utilization
  2. Set default thresholds:
    • Under-utilized threshold (default: 50%)
    • Over-utilized threshold (default: 90%)
    • Expiration warning days (default: 90)
  3. Override per contract if needed

Viewing Active Alerts

The Alerts section shows:

  • All active utilization alerts
  • Severity indicator
  • Contract name and vendor
  • Current vs. target utilization
  • Recommended actions

Contract Details

Viewing Contract Utilization

Click any contract to see:

Summary Tab:

  • Committed amount
  • Used amount
  • Remaining capacity
  • Utilization percentage
  • Days remaining in term

Trend Tab:

  • Monthly utilization over time
  • Projected end-of-term utilization
  • Historical comparison

Transactions Tab:

  • All spend against this contract
  • Invoice details
  • Purchase order references

Utilization Calculation

Utilization is calculated as:

Utilization % = (Amount Used / Amount Committed) × 100

For time-based contracts:

On-Track % = (Time Elapsed / Total Term) × 100

A contract is on track when:

Utilization % ≥ On-Track %

Contracts Table

Table View

The contracts table shows:

Column Description
Contract Name Name/identifier
Vendor Vendor name
Committed Total commitment
Used Amount used to date
Utilization Percentage used
Status On track, at risk, over
End Date Contract expiration

Sorting and Filtering

Sort by:

  • Utilization (lowest/highest)
  • Commitment amount
  • Vendor name
  • End date

Filter by:

  • Utilization status
  • Vendor
  • Date range
  • Category/department

Pagination

For large contract lists:

  • Navigate pages with Previous/Next
  • Jump to specific page
  • Adjust items per page (10, 25, 50, 100)

Adding Contracts

Creating a New Contract

  1. Click Create Contract button
  2. Enter contract details:
    • Vendor - Select from vendor list
    • Contract Name - Descriptive identifier
    • Committed Amount - Total value
    • Start Date - When contract begins
    • End Date - When contract expires
    • Category - Optional grouping
  3. Set tracking preferences
  4. Click Create

Contract Fields

Field Required Description
Vendor Yes Associated vendor
Name Yes Contract identifier
Amount Yes Committed value
Start Date Yes Contract start
End Date Yes Contract expiration
Type No Fixed, usage-based, hybrid
Category No For grouping/reporting
Notes No Additional context

Tracking Usage

Automatic Tracking

Usage is captured automatically from:

  • Matched invoices - Invoices linked to contract
  • Purchase orders - POs against contract
  • Integration data - From connected systems

Manual Entry

If needed, add usage manually:

  1. Open the contract
  2. Click Add Usage
  3. Enter:
    • Amount
    • Date
    • Description
    • Reference (optional)
  4. Click Save

Adjusting Usage

To correct usage entries:

  1. Open the contract
  2. Go to Transactions tab
  3. Find the entry to adjust
  4. Click Edit or Delete
  5. Make changes and save

Analysis Features

Trend Analysis

Understand usage patterns:

  • Monthly breakdown - Usage by month
  • Rate of spend - Speed of utilization
  • Projection - Where you’ll end up
  • Comparison - This period vs. last

Projection

The system projects final utilization:

Projected % = Current Used + (Remaining Time × Average Monthly Rate)

Projections help you:

  • Identify contracts you won’t fully use
  • Spot contracts you might exceed
  • Plan for renegotiation or adjustment

Benchmarking

Compare across contracts:

  • Highest/lowest utilization
  • By vendor comparison
  • By category comparison
  • Year-over-year trends

Reporting

Standard Reports

Report Description
Utilization Summary All contracts with status
At-Risk Report Under-utilized contracts
Expiring Contracts Upcoming renewals
Variance Report Expected vs. actual
Vendor Analysis Utilization by vendor

Generating Reports

  1. Navigate to Vendors → Contract Utilization → Reports
  2. Select report type
  3. Set filters and date range
  4. Generate report
  5. Export if needed (PDF, Excel, CSV)

Custom Reports

Create reports for specific needs:

  • Select metrics to include
  • Apply custom filters
  • Save for future use
  • Schedule automatic generation

Contract Lifecycle

Pre-Renewal Review

Before contract expires:

  1. Review utilization - Was commitment appropriate?
  2. Analyze trends - Is usage changing?
  3. Project future needs - What do you need next term?
  4. Prepare for negotiation - Data to support position

Renewal Recommendations

Based on utilization, the system recommends:

Utilization Recommendation
Less than 50% Consider reducing commitment
50-80% Right-sized, minor adjustment
80-100% Well-utilized, maintain
Over 100% Consider increasing tier

Post-Renewal

When contract renews:

  1. Create new contract record
  2. Link to previous for history
  3. Set new commitment amount
  4. Begin tracking new period

Best Practices

Setting Up Contracts

  1. Be specific - Clear contract names
  2. Include all terms - Commitment, dates, type
  3. Set reminders - For review dates
  4. Assign owners - Who manages each

Ongoing Monitoring

  1. Check weekly - Quick utilization review
  2. Monthly deep-dive - Trend analysis
  3. Quarterly review - Strategic assessment
  4. Pre-renewal analysis - 90 days before expiry

Optimizing Utilization

  1. Identify waste - Contracts under 50%
  2. Consolidate vendors - Fewer, larger contracts
  3. Negotiate flexibility - Avoid overcommitment
  4. Use or lose - Plan to use committed capacity

Troubleshooting

Usage Not Appearing

If transactions aren’t reflected:

  • Verify invoice is matched to contract
  • Check invoice status (must be approved)
  • Confirm date is within contract period
  • Try manual refresh

Incorrect Calculations

If utilization seems wrong:

  • Review all linked transactions
  • Check for duplicate entries
  • Verify committed amount is correct
  • Confirm contract dates

Missing Contracts

If a contract isn’t showing:

  • Check filter settings
  • Verify contract is active (not expired)
  • Confirm you have viewing permissions
  • Search by vendor name

API Access

Programmatic Access

For integrations, use the utilization API:

GET /api/v1/vendors/contracts/{contract_id}/utilization

Returns:

{
  "committed": 100000,
  "used": 75000,
  "utilization_percent": 75,
  "projected_percent": 95,
  "status": "on_track"
}

Webhooks

Receive notifications on events:

  • contract.utilization.warning - Threshold crossed
  • contract.expiring_soon - Expiration approaching
  • contract.utilization.updated - Usage recorded

Next Steps