Falaah Falaah AI

Reconciling Stripe Payouts

Match a Stripe payout deposit to the Stripe payout record and the card payments it settled, from the All Transactions register.

Stripe pays card payments to your bank in batches. One deposit can cover many gifts or sales, minus Stripe’s fees. Muin matches the deposit to the Stripe payout record, and through it to every payment the payout settled.

Where to find it

Finance → Reconciliation → All Transactions, then set the Surface filter to Stripe payout. The register is the one list of bank rows, so these rows also appear there with no filter.

You need permission to view ledger reconciliation to see these rows, and permission to change it to match them. Marking a row N/A needs permission to manage ledger reconciliation. The Finance Officer role has all three.

How Muin finds the match

Muin looks only at money coming in that carries Stripe’s payout description. It compares the deposit with the payout amount and checks the date (within 7 days). A match at or above the Stripe payout auto-confirm level (0.99 by default) is confirmed without review.

You can change the auto-confirm level in Finance → Reconciliation → Settings under Auto-confirm thresholds (0.50 to 1.00). A higher number means fewer automatic matches and more rows for you to review.

Matching a row

  1. Open Finance, then Reconciliation, then All Transactions.
  2. In the filters, set Surface to Stripe payout. Only Stripe payouts show.
  3. Click a row. The drawer shows the bank row, Muin’s suggestion and the candidate records.
  4. If the suggestion is right, press its button. If not, press Different action → and choose from More options.
  5. If the row is not a Stripe payout at all, choose Mark as N/A in More options. Only people who can manage ledger reconciliation see this action.

What each status means

Status in All Transactions What it means
Needs review Muin has not confirmed a match. Open the row and pick a record or another action.
Matched (or the record type, such as Payroll or Grant) The bank row is linked to its record.
Marked not applicable Someone marked the row N/A. It is left out of reports. Open the row to see why, or undo it.

Common problems

  • The bank rewrote the description. Some banks show a Stripe payout as a generic ACH credit, so Muin does not recognize it as Stripe. Match it by hand.
  • The payout record has not arrived yet. Muin needs Stripe’s payout record before it can match. Open the row again after Stripe reports the payout.
  • No rows at all. The empty view reads “Stripe payouts matched against the underlying transactions in our ledger.” Press Open Stripe settings.