Kiosk Authoring — Amounts
Configure preset donation amount tiles, custom-amount entry, recurring giving, and donor fee coverage. These are the centerpiece of every kiosk screen.
The Amounts tab controls what donors can give. You configure preset amount tiles (the big buttons), optional custom-amount entry, recurring giving, and donor fee coverage. The kiosk renders these as the centerpiece of the screen — every other field on the kiosk leads here.
Preset Amount Tiles
The preset tiles are the fast path to a donation. A donor sees five or six round-number choices, taps one, and the kiosk advances to payment.
Adding presets
- Type an amount in the input (no
$needed — the kiosk formats automatically). - Click Add preset, or press Enter.
- The new amount appears in the list.
Reordering
Drag the grip handle on any row to reorder. Keyboard users: tab to the row, then use the up/down arrow buttons next to the handle.
The kiosk renders presets in the order you set. Best practice is ascending — smallest first — to walk the donor’s eye up the list.
Removing
Click the trash icon on any row to remove. Removal is immediate (no confirmation dialog) but the change isn’t published until you click Save Draft or Publish.
Preset Tile Recommendations
The best preset list has:
- 3 to 6 amounts. Fewer than 3 feels limiting; more than 6 crowds the screen on phones.
- Round numbers. $25, not $24.99. Donors think in round increments at a kiosk.
- A range. Cover entry-level ($10 or $25), median ($50–100), and stretch ($250 or $500).
- Anchor at the median. Visually highlight the middle option as the “suggested” gift. The kiosk does this automatically when you have an odd-numbered list (3, 5, 7) — the middle tile gets a subtle accent border.
Common preset patterns:
| Campaign Type | Recommended Presets |
|---|---|
| General giving | $25, $50, $100, $250, $500 |
| Disaster relief | $10, $25, $50, $100 (entry-level matters) |
| Capital campaign | $100, $500, $1,000, $5,000 (anchor higher) |
| Monthly giving | $10, $25, $50 per month |
| Youth program | $10, $25, $50, $100 |
Custom Amount
The custom-amount toggle adds a “Choose your own” option to the tile grid. When a donor taps it, the kiosk shows a numeric keypad and they type the amount.
When to enable
Enable custom amounts when:
- Your donor base has a wide range of giving capacity
- You’re running a capital campaign with high-end donors
- The campaign accepts any amount (e.g. open offering)
Disable custom amounts when:
- You want to anchor donors to specific impact amounts
- Your campaign has fixed sponsorship tiers
- You’re trying to simplify the kiosk experience
Min and max
If custom amounts are enabled, you can set:
- Minimum: smallest custom amount accepted (default:
$1) - Maximum: largest custom amount accepted (default:
$10,000)
The kiosk rejects entries outside this range with a clear inline error message. The defaults work for most campaigns.
Recurring Giving
The recurring toggle lets donors set up a monthly gift instead of a one-time donation. When enabled, the kiosk shows a recurring/one-time switch next to the amount tiles.
Recurring kiosk donations:
- Run monthly (no weekly or annual options at v1)
- Require an email address (the kiosk shows a single email field at the donor info step)
- Are managed via the donor’s Muin self-service portal
- Generate the same tax receipts as one-time gifts, with each monthly charge receipted separately
Disable recurring on event-day kiosks (the visitor flow is too fast) and enable it on lobby-style kiosks where donors have time to consider.
Donor Fee Coverage
The fee-coverage toggle invites donors to add the payment processing fee to their gift, so 100% of the original amount reaches your organization.
When enabled, the kiosk:
- Calculates the processor fee (typically ~3% + $0.30) based on the donor’s selected amount
- Adds a checkbox: “Cover the processing fee — your $25 becomes $26.05, all $25 reaches us”
- Charges the adjusted total if the donor opts in
Fee coverage is opt-in only — never on by default — to keep the donor experience honest. The math is calculated server-side using your tenant’s actual processor rate.
Tips
- Don’t change presets after Publish. Mid-campaign preset changes confuse repeat donors. If you must, do it between sessions, not during a fundraising hour.
- Test on the actual device. A 7-tile list looks fine on the editor preview but crowds a 10-inch tablet.
- Match impact statements to presets. If your impact statements say
$25 feeds a family, make sure$25is in your preset list. - Disable custom amounts on event-day kiosks. Fast donor flow > flexible amount on the floor.
- Use recurring sparingly. Recurring is a separate decision; combining it with a fast event flow tanks completion rate.
Common Issues
| Issue | Cause | Solution |
|---|---|---|
| Preset tiles overflow on phone | Too many presets | Trim to 5 or fewer |
| Custom-amount accepts $0 | Minimum not set | Set minimum to $1 or higher |
| Recurring toggle doesn’t show | Tenant payment config doesn’t support recurring | Enable recurring in payment settings first |
| Fee coverage math looks wrong | Cached fee rate from prior config | Force a config refresh on the device |
Related Articles
- Kiosk Authoring — Impact — Impact statements that should match preset amounts
- Kiosk Authoring — Content — Encouragement copy that frames the amount choice
- Kiosk Campaigns Overview — Top-level campaign concepts