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Kiosk Authoring — Amounts

Configure preset donation amount tiles, custom-amount entry, recurring giving, and donor fee coverage. These are the centerpiece of every kiosk screen.

The Amounts tab controls what donors can give. You configure preset amount tiles (the big buttons), optional custom-amount entry, recurring giving, and donor fee coverage. The kiosk renders these as the centerpiece of the screen — every other field on the kiosk leads here.

Preset Amount Tiles

The preset tiles are the fast path to a donation. A donor sees five or six round-number choices, taps one, and the kiosk advances to payment.

Adding presets

  1. Type an amount in the input (no $ needed — the kiosk formats automatically).
  2. Click Add preset, or press Enter.
  3. The new amount appears in the list.

Reordering

Drag the grip handle on any row to reorder. Keyboard users: tab to the row, then use the up/down arrow buttons next to the handle.

The kiosk renders presets in the order you set. Best practice is ascending — smallest first — to walk the donor’s eye up the list.

Removing

Click the trash icon on any row to remove. Removal is immediate (no confirmation dialog) but the change isn’t published until you click Save Draft or Publish.


Preset Tile Recommendations

The best preset list has:

  • 3 to 6 amounts. Fewer than 3 feels limiting; more than 6 crowds the screen on phones.
  • Round numbers. $25, not $24.99. Donors think in round increments at a kiosk.
  • A range. Cover entry-level ($10 or $25), median ($50–100), and stretch ($250 or $500).
  • Anchor at the median. Visually highlight the middle option as the “suggested” gift. The kiosk does this automatically when you have an odd-numbered list (3, 5, 7) — the middle tile gets a subtle accent border.

Common preset patterns:

Campaign TypeRecommended Presets
General giving$25, $50, $100, $250, $500
Disaster relief$10, $25, $50, $100 (entry-level matters)
Capital campaign$100, $500, $1,000, $5,000 (anchor higher)
Monthly giving$10, $25, $50 per month
Youth program$10, $25, $50, $100

Custom Amount

The custom-amount toggle adds a “Choose your own” option to the tile grid. When a donor taps it, the kiosk shows a numeric keypad and they type the amount.

When to enable

Enable custom amounts when:

  • Your donor base has a wide range of giving capacity
  • You’re running a capital campaign with high-end donors
  • The campaign accepts any amount (e.g. open offering)

Disable custom amounts when:

  • You want to anchor donors to specific impact amounts
  • Your campaign has fixed sponsorship tiers
  • You’re trying to simplify the kiosk experience

Min and max

If custom amounts are enabled, you can set:

  • Minimum: smallest custom amount accepted (default: $1)
  • Maximum: largest custom amount accepted (default: $10,000)

The kiosk rejects entries outside this range with a clear inline error message. The defaults work for most campaigns.


Recurring Giving

The recurring toggle lets donors set up a monthly gift instead of a one-time donation. When enabled, the kiosk shows a recurring/one-time switch next to the amount tiles.

Recurring kiosk donations:

  • Run monthly (no weekly or annual options at v1)
  • Require an email address (the kiosk shows a single email field at the donor info step)
  • Are managed via the donor’s Muin self-service portal
  • Generate the same tax receipts as one-time gifts, with each monthly charge receipted separately

Disable recurring on event-day kiosks (the visitor flow is too fast) and enable it on lobby-style kiosks where donors have time to consider.


Donor Fee Coverage

The fee-coverage toggle invites donors to add the payment processing fee to their gift, so 100% of the original amount reaches your organization.

When enabled, the kiosk:

  1. Calculates the processor fee (typically ~3% + $0.30) based on the donor’s selected amount
  2. Adds a checkbox: “Cover the processing fee — your $25 becomes $26.05, all $25 reaches us”
  3. Charges the adjusted total if the donor opts in

Fee coverage is opt-in only — never on by default — to keep the donor experience honest. The math is calculated server-side using your tenant’s actual processor rate.


Tips

  1. Don’t change presets after Publish. Mid-campaign preset changes confuse repeat donors. If you must, do it between sessions, not during a fundraising hour.
  2. Test on the actual device. A 7-tile list looks fine on the editor preview but crowds a 10-inch tablet.
  3. Match impact statements to presets. If your impact statements say $25 feeds a family, make sure $25 is in your preset list.
  4. Disable custom amounts on event-day kiosks. Fast donor flow > flexible amount on the floor.
  5. Use recurring sparingly. Recurring is a separate decision; combining it with a fast event flow tanks completion rate.

Common Issues

IssueCauseSolution
Preset tiles overflow on phoneToo many presetsTrim to 5 or fewer
Custom-amount accepts $0Minimum not setSet minimum to $1 or higher
Recurring toggle doesn’t showTenant payment config doesn’t support recurringEnable recurring in payment settings first
Fee coverage math looks wrongCached fee rate from prior configForce a config refresh on the device