Automate any business process
Build powerful automations with our visual builder or let AI generate them from plain English. Up to 30+ templates, nine trigger types, and AI agent steps—no coding required.
Why businesses are adopting workflow automation
Build without limits
Everything you need to automate complex business processes
Visual Builder
Drag-and-drop canvas with seven node types, auto-layout, and real-time preview. Save drafts, publish versions, and roll back when needed—no coding required.
AI Workflow Generator
Describe what you need in plain English and AI builds the workflow for you. Review the generated steps, edit in the visual builder, and activate—all in seconds.
Smart Triggers
Start workflows automatically when documents arrive, forms are submitted, payments are received, deadlines approach, WhatsApp messages come in, or anomalies are detected.
Conditional Logic
Route work with 15 operators including equals, contains, ranges, regex, and null checks. Supports nested and/or/not conditions for complex business rules.
Approval Flows
Multi-stage approval with delegation, threshold routing, escalation paths, and SLA deadlines. Workflows pause for human input and resume automatically.
AI Agent Steps
Trigger AI agents as workflow steps for invoice review, risk assessment, document generation, and more—autonomous processing around the clock.
Up to 30+ pre-built workflow templates
Start with templates across Finance, HR, Vendors, Contracts, Compliance, Procurement, and Nonprofits—then customize to fit your needs
Invoice Processing
Automatically extract data, match to POs, route for approval, and sync to accounting
Employee Onboarding
Collect documents, verify compliance, set up accounts, and notify stakeholders
Expense Approval
Smart routing based on amount, category, and department with automatic policy checks
Vendor Onboarding
Collect vendor documents, assess risk, verify compliance, and activate in your vendor registry
Contract Review
AI-assisted contract analysis with risk flagging, legal review routing, and approval tracking
Grant Application
End-to-end grant lifecycle from application receipt through committee review to award notification
Nine ways to start a workflow
Trigger automations from documents, webhooks, schedules, forms, payments, WhatsApp messages, anomaly detection, APIs, or manual action
Document Event
Start workflows when documents are uploaded, classified, or processed
Webhook
Trigger from external systems via HMAC-secured webhook calls
Schedule
Run on cron-based schedules with business hours, timezone, and holiday calendar support
Manual
Start workflows on demand from the dashboard
Form Submission
Trigger when a Smart Form is completed and submitted
Payment Event
Trigger on payment received, failed, or overdue via Smart Payments
WhatsApp Message
Trigger when a WhatsApp message is received via Communications Hub
API Call
Trigger workflows programmatically from your own applications via REST API
Anomaly Detection
Trigger when AI detects anomalies in data patterns or financial records
Powerful actions at every step
Each workflow step can call APIs, send messages, create records, and more
Webhook & API Calls
Call external services, REST APIs, and HMAC-secured webhooks
AI Agent Execution
Trigger AI agents for invoice review, risk assessment, document generation, and more
Send Notifications
Email, SMS, in-app, or WhatsApp messages via Communications Hub
Human Tasks & Approvals
Create tasks for human review, route to approvers, and pause until completed
Data Transforms
Set fields, route by amount, and enrich data between steps
Document Operations
Update documents, detect vendors, match purchase orders, and run three-way matching
Escalation Chains
Escalate to higher authority with configurable timeout actions and SLA deadlines
Built-in error handling
Workflows recover gracefully when things go wrong — no manual intervention required
Retry & SLA Policies
Automatic retries with exponential backoff, per-state SLA deadlines, and configurable timeout escalation
Fallback Paths
Define alternative actions when a step fails
Error Notifications
Workflow owners are notified immediately when errors occur
Circuit Breaker
Automatically stops repeated failures to protect downstream systems
Connected to everything in Muin
Workflows tie together every part of the platform — triggers, actions, and data flow seamlessly across modules
Integration Hub
Use webhooks as triggers and MCP tools as workflow actions to connect external systems
Communications Hub
Send WhatsApp messages, email notifications, and SMS alerts as workflow actions
Smart Payments
Trigger workflows when payments are received, fail, or become overdue
Smart Forms
Trigger workflows when forms are submitted — onboarding, applications, and more
Business Modules
Create and update records in Finance, HR, Vendors, Procurement, and all other modules
External Tools
Connect to QuickBooks, Xero, Slack, Google Workspace, and more via Integration Hub
Ready to automate your workflows?
Build powerful automations. Beta starts May 2026 — sign up now for 50% off for 12 months.
Sign Up for BetaBeta Notice: Muin is preparing for beta. Features described on this page may be in development, subject to change, or not yet available. See our beta agreement for details.