Platform

by Falaah AI

Connects · Enables · Automates

The connected operating platform for mission-driven teams and growing businesses

Fifteen connected capabilities that work together to run your donors, books, programs, and people — with AI that handles the paperwork and integrations that keep QuickBooks, Xero, and your other tools in sync.

Document Intelligence

Read, extract, and create documents with AI. From invoices to grant proposals—the complete lifecycle.

Invoice & receipt extraction
Contract analysis
Form processing
Semantic search & RAG

Smart Forms

Intelligent form builder with smart contact resolution and workflow automation

Visual drag-and-drop builder
Smart contact resolution
Conditional logic
Public intake forms

Muin Assistant

Chat with your business data. Ask questions, get insights, and take action in natural language.

Natural language queries
Document Q&A
Data insights
Action suggestions

Communications Hub

Unified inbox for WhatsApp, Email, and SMS with AI auto-responses

WhatsApp Business
Email templates & campaigns
AI auto-responses
SLA tracking

Smart Payments

Accept and send payments through cards, NFC, ACH, and more

Cards, ACH, NFC, Apple Pay
Muin Go mobile app
Branded payment pages
0.5% platform fee

Integration Hub

Connect your existing tools and keep everything in sync

QuickBooks & Xero
Google Workspace
Slack + Gusto
Custom API

Workflow Automation

Visual builder for multi-step processes. Approvals, notifications, integrations—no code.

Drag-and-drop builder
Conditional logic
Multi-step automation
Approval workflows

Muin Agents

Autonomous AI workers that handle routine tasks 24/7

Invoice processing
Contract analysis
Compliance monitoring
Report generation

AI Support

AI-powered support portal with knowledge base, document pool, and agent handoff. Privacy-first customer support.

Knowledge base
AI-powered responses
Agent handoff
Document pool

Giving Pages

Branded donation, campaign, and event giving pages with progress tracking and recurring gifts

Campaign thermometers
Recurring giving
Multi-fund allocation
Mobile-optimized

Self-Service Portals

Public-facing portals for donors, volunteers, members, and grant applicants

Donor self-service
Volunteer events
Membership enrollment
Grant applications

People Registry

Unified contact management for all your people, organizations, and households

Unified contacts
Organizations & households
Duplicate detection
Cross-module roles

Muin Go Mobile App

One modular mobile app with 11 business modules. Accept payments, scan receipts, check in attendees, and more.

11 business modules
Offline support
NFC + camera + GPS
iOS + Android native

Security & Privacy

Enterprise-grade security with privacy-first AI processing

Security-First
Privacy by Design
Private AI
256-bit encryption

How Muin works

Connect your existing tools, let Muin manage your documents and data, automate the paperwork, and grow your mission.

ConnectIntegrate your systems

ManageOrganize documents

AutomateStreamline workflows

GrowScale your business

Everything at a glance

Your command center for every part of the business

Main dashboard — unified view of operations, tasks, and key metrics

Value dashboard — impact summary, cost savings, and operational efficiency metrics