Give Your Community Self-Service Superpowers
Your donors, volunteers, members, and applicants all need information — and right now they email your team for it. Muin gives every stakeholder group a branded, mobile-ready portal connected to live data, so they can help themselves and your staff can focus on what matters.
AI-Designed Branding
Describe your portal in plain language — AI generates colors, fonts, layout, hero, and content blocks. Privacy-first on AWS Bedrock.
5 Layout Variants
Centered, split, full-bleed, magazine, and compact — five structurally different page layouts, not just color changes.
White-Label Ready
Remove all Muin branding. Your stakeholders see only your organization — your domain, your logo, your colors.
Content Blocks
Add FAQ, testimonials, stats, image galleries, video, and impact calculators. Up to 10 sections per portal page.
No Login Required
Public portals work without accounts. When needed, stakeholders log in with email — no password required.
Cross-Portal Templates
Save a design and apply it across all 7 portal types in one click — giving pages, forms, events, membership, payments, support, grants.
Giving history, receipts, and preferences — on demand
Donors no longer need to email you for a copy of their receipt or ask whether their recurring gift is still active. The donor portal gives them instant access to their full giving history, downloadable tax receipts, and the ability to manage their own recurring gifts.
- ✓ Full transaction history with downloadable receipts
- ✓ Manage and cancel recurring gifts without calling your office
- ✓ Update payment methods and billing address
- ✓ Communication preferences — opt in or out of specific lists
Volunteers self-register, track hours, and stay engaged
Stop managing volunteer sign-ups through spreadsheets and reply-all email chains. The volunteer portal lets people browse upcoming opportunities, register for shifts, log their hours, and view their contribution history — all without involving your staff.
- ✓ Browse and register for open volunteer opportunities
- ✓ Log hours directly — synced to your volunteer records
- ✓ View cumulative hours and generate verification letters
- ✓ Automated reminders before scheduled shifts
Tiered membership enrollment without the admin overhead
Whether you offer founding, annual, or family memberships, the membership portal presents your tiers clearly, handles payment, and immediately activates the right benefits — no manual processing, no follow-up emails, no missed renewals.
- ✓ Visual tier comparison with benefits clearly listed
- ✓ Self-enrollment with immediate confirmation and ID card
- ✓ Automated renewal reminders at 60, 30, and 7 days
- ✓ Upgrade or downgrade tier without contacting your office
Structured grant intake that replaces email attachments
Grant applications submitted by email are hard to track, easy to lose, and impossible to report on. The grant portal gives applicants a guided multi-step form, document upload, and a confirmation email — while giving your team a structured intake pipeline.
- ✓ Multi-step application with save-and-resume support
- ✓ Attach supporting documents — financial statements, letters of support
- ✓ Applicants receive confirmation and can check status
- ✓ All submissions flow into your Muin CRM as records
AI-powered help that answers before you're asked
Your support portal is a searchable knowledge base backed by AI trained on your content. Community members find answers instantly — and when the AI is not sure, it routes to your team with full conversation context already attached.
- ✓ Searchable knowledge base with categories and articles
- ✓ AI answers from your docs — privacy-first, no data training
- ✓ Seamless escalation to a human agent when needed
- ✓ Ticket submission with status tracking for the requester
Public intake forms that feed directly into your records
Every intake need — interest forms, program applications, event RSVPs, feedback surveys — can be published as a standalone form. Submissions land directly in your CRM as contacts or records, skipping manual data entry entirely.
- ✓ Conditional logic — show fields based on previous answers
- ✓ File attachments, signature fields, and date pickers included
- ✓ Submissions create or update CRM contacts automatically
- ✓ Embed anywhere or share as a standalone branded URL
Describe it. AI designs it. Apply it everywhere.
Type a prompt and get a complete page design — colors, fonts, hero, card style, layout variant, and content blocks. Save it as a template and apply across all 7 portal types in one click. Every public touchpoint stays on-brand without manual design work.
- ✓ Natural language to full page branding in seconds
- ✓ AI copy generation in 4 tones — warm, professional, urgent, playful
- ✓ Save up to 25 custom templates per organization
- ✓ One template applies across giving, forms, events, membership, payments, support, and grants
- ✓ Per-page SEO control — meta title, description, OG image, Twitter card
Design consistency across portals
One template. Seven portal types. Consistent branding everywhere.
Customization depth
40 Design Templates Across Every Portal
Every public page can be customized with colors, fonts, layouts, and transitions. Choose a template and make it yours.
Luminous
elegant
Heartbeat
modern
Mosaic
warm
Ember
bold
Sanctuary
warm
Crescent
festive
Midnight Gala
dark
Sunrise
playful
Signal
urgent
Storybook
elegant
Luminous
Elegant dark theme with warm amber accents
Every template is fully customizable — change colors, fonts, borders, and layouts to match your brand.
Generic pages versus your branded portal
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One platform. Every stakeholder served.
Stop building one-off portals with third-party tools that don't talk to each other. Muin's portals are connected to your data from day one — so every stakeholder gets accurate, real-time information without any manual maintenance.