Simple, transparent pricing
Start with a 60-day free trial. No credit card. After that, 50% off every plan for your first 12 months.
Prices shown in USD.
Your first year, at half price
50% off all plans for 12 months
Every plan starts with a 60-day free trial and no credit card. When the trial ends, you pay 50% of the plan price for 12 months.
Pricing plans
Starter
For small teams (up to 3 people)
- Up to 3 users + 3 guests
- 2 business modules
- 500 AI credits/month
- 10 e-signature envelopes/mo
- Smart Payments
- Smart Forms
- 100 SMS + 50 WhatsApp + 1K emails/mo
- 25 voice briefings/mo
- 5 GB storage, 500 documents
- API access (1,000 req/day)
- Email + chat support
Growth
For growing teams (up to 20 people)
- Up to 20 users + 20 guests
- 4 business modules
- 5,000 AI credits/month
- 25 e-signature envelopes/mo
- 500 SMS + 250 WhatsApp + 10K emails/mo
- 100 voice briefings/mo
- AI Support Widget
- Compliance Score
- 25 GB storage, 5,000 documents
- API access (5,000 req/day)
- Priority support
Scale
For established SMBs (up to 50 people)
- Up to 50 users + 50 guests
- All 6 business modules
- 20,000 AI credits/month
- 75 e-signature envelopes/mo
- 2K SMS + 1K WhatsApp + 25K emails/mo
- 250 voice briefings/mo
- AI Questionnaire Autofill
- Trust Center
- 100 GB storage, 20,000 documents
- API access (25,000 req/day)
- Dedicated support
- Priority onboarding
60-day free trial. No credit card. Then 50% off all plans for 12 months.
The 50% discount applies to the base plan price; add-ons and resource packs are billed at full price. Pricing and features are subject to change.
Enterprise
For organizations needing unlimited scale, custom integrations, and dedicated support
Built on an enterprise-grade platform: robust, scalable, and high-performance architecture ready for your most demanding workloads.
Prices, features, and plan limits are subject to change. We'll provide at least 30 days' notice before any changes take effect.
Tools Muin Replaces
Mailchimp
Email & Communications
Zendesk/Intercom
Customer Support
Typeform
Forms & Surveys
DocuSign
Documents
Monday.com
Workflows
By switching these to built-in Muin modules
Keep using — Muin integrates with
QuickBooks Online
Accounting
Stripe
Payment Processing
Muin syncs with your accounting & payment tools — no need to switch
Pricing based on published pricing pages as of Feb 2026
With Muin
Built-in — replaces 5 tools
Integrates with your existing stack
All-in-one platform, one price
All plans include
Document Intelligence
AI-powered extraction, generation, and processing
Muin Assistant
AI assistant that understands your business data
Smart Payments
Accept cards, ACH, NFC, and more — 0.5% platform fee
Smart Forms
Drag-and-drop form builder with smart contact resolution
Workflow Automation
Visual workflow builder with approval routing
Enterprise AI Security
Your data never trains AI models — per AWS Bedrock's data privacy commitment
Detailed plan comparison
Full transparency on what's included in every tier
| Dimension | Starter $63/mo (billed annually) | Growth $199/mo (billed annually) | Scale $399/mo (billed annually) |
|---|---|---|---|
| Team members | 3 | 20 | 50 |
| Guest users | 3 | 20 | 50 |
| Modules included | 2 | 4 | 6 |
| AI credits/month | 500 | 5,000 | 20,000 |
| Document storage | 5 GB | 25 GB | 100 GB |
| Documents | 500 | 5,000 | 20,000 |
| Workflows | 10 templates | 50 custom | 100 custom |
| Connectors | 2 | 5 | 25 |
| API requests/day | 1,000 | 5,000 | 25,000 |
| SMS/month | 100 | 500 | 2,000 |
| WhatsApp messages/month | 50 | 250 | 1,000 |
| Email sends/month | 1,000 | 10,000 | 25,000 |
| Custom email ingestion domain | — | — | ✓ |
| Voice briefings/month | 25 | 100 | 250 |
| Web research/month | 25 | 100 | 250 |
| Textract pages/month | 250 | 1,000 | 2,500 |
| E-Signature envelopes/mo | 10 | 25 | 75 |
| Analytics | — | Basic | Advanced |
| Scheduled reports | — | ✓ | ✓ |
| Audit trail | ✓ | ✓ | ✓ |
| Second Pair of Eyes | — | ✓ | ✓ |
| Business Memory | — | ✓ | ✓ |
| Advanced giving | — | ✓ | ✓ |
| AI Questionnaire Autofill | — | — | ✓ |
| AI Support Widget | — | ✓ | ✓ |
| Branding | — | Basic | Full |
| Muin Go devices | 3 | 20 | 50 |
| Kiosks + QuickPay (Android BYOD, 7 modes) Learn more | Included | Included | Included |
| POS products | 500 | 2,000 | Unlimited |
| POS employee roles | 5 | 15 | Unlimited |
| Tax location profiles | 5 | 10 | 25 |
| Built-in acknowledgments | Unlimited | Unlimited | Unlimited |
| History retention | 90 days | 1 year | 2 years |
Plan limits and included amounts may change; we'll give at least 30 days' notice.
Add-ons & resource packs
Scale exactly what you need, when you need it
Additional Business Module
Add more modules when your tier's limit is reached
Resource Packs
Need more capacity? Add resource packs to any plan.
| Pack | Small | Medium | Large |
|---|---|---|---|
| AI Credits What's included?Chat (1-3 cr), Document analysis (5-10 cr), Automations (2-5 cr) | +250 / $18/mo | +500 / $32/mo | +1,000 / $55/mo |
| Communication What's included?
| $15/mo | $35/mo | $80/mo |
| API What's included?Webhooks, custom integrations, connector sync calls (QuickBooks, etc.) | +1K req / $50/mo | +5K req / $90/mo | +20K req / $160/mo |
| Storage | +25 GB / $5/mo | +50 GB / $9/mo | +100 GB / $16/mo |
| Team Capacity | +3 / $25/mo | +5 / $45/mo | +10 / $80/mo |
| E-Signature Envelopes What's included?Envelopes for legally binding e-signatures (coming soon). Added to your monthly balance once the feature ships. | +10 / $12 | +25 / $25 | +50 / $45 |
| Muin Go Devices | +5 / $19/mo | +10 / $35/mo | +25 / $80/mo |
What can you do with AI Credits?
Credit costs vary by task complexity. Simple tasks use fewer credits; advanced analysis uses more. Need more? AI Credit Packs start at $18/mo for 250 credits, or enable auto-buy.
Overage & additional costs
Full transparency — no hidden fees
Overage Rates
If you exceed your plan's included amount, per-unit rates apply. Packs are always a better deal.
| Resource | Overage Rate | Better Deal |
|---|---|---|
| E-Signature Envelopes | $1.00–$1.50 / envelope | E-Signature Pack from $12 |
| SMS Messages | $0.03 / message | Communication Pack from $15/mo |
| WhatsApp Messages | $0.05 / message | Communication Pack from $15/mo |
| Email Sends | $0.005 / email | Communication Pack from $15/mo |
| AI Credits | $0.02 / credit | AI Credits Pack from $18/mo |
Payment Processing Fees
Fees that apply when accepting payments through Muin Go.
| Fee | Rate | Who Pays |
|---|---|---|
| Muin platform fee | 0.5% | Deducted from payment |
| Card processing (Stripe) | 2.9% + $0.30 (2.2% + $0.30 for approved nonprofits) | Paid by payer |
| ACH bank transfer (Stripe) | 0.8% (max $5) | Paid by payer |
What happens at your limit?
SMS, WhatsApp, Email, E-Signatures, AI Credits
Continue using past your limit — billed per unit at overage rates. Buy a pack for a better deal.
Document OCR, Voice Briefings, Storage, Documents
Blocked until you upgrade your plan or purchase an add-on pack. No overage charges.
AI Credits auto-buy
Enable auto-buy to automatically purchase credit packs when you're running low. Set a monthly cap to control spending.
Module availability by tier
Choose which modules to activate within your tier's limit
Muin Go Mobile App
Always available (all plans)
Pay, Capture, Events, Documents, People, Communications
Depends on your selected business modules
Donations, Kiosks & In-Kind (Nonprofits), HR features (HR), POS & Payments (Finance)
| Module | Starter | Growth | Scale |
|---|---|---|---|
| Non-Profits Available Now | |||
| Finance (incl. Point of Sale) Available Now | |||
| HR Available Now | |||
| Compliance Available Now | |||
| Vendors Coming Q3 2026 | — | ||
| Procurement Coming Q3 2026 | — | — | |
| Contracts Coming 2026 | — | — | |
| Trade Coming 2026 | — | — |
"Available" means the module can be chosen. Your tier's module limit controls how many are active simultaneously. Add more for $50/mo each.
Pricing FAQ
Non-Profit Organizations: 25% Off Base Subscription Pricing
All registered 501(c)(3) organizations receive 25% off base subscription pricing across every tier. Discounts don't stack — the highest applicable discount is always applied (50% for your first 12 months, then 25%). Payment processing fees and optional add-ons are billed separately at standard rates. Discount details may change; see current terms at signup.
Learn More About Muin for Non-ProfitsLess admin. Better visibility. One connected platform.
Every account gets 50% off all plans for 12 months after the free trial.
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