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Accepting Your First Donation

Set up online giving in Muin — enable payments, create a giving page, share it, and record your first donation with an automatic tax receipt.

This guide takes you from a fresh Muin account to your first recorded donation. By the end, you’ll have a live giving page accepting online gifts, and you’ll know how to record offline gifts (cash, checks) with automatic tax receipts.

Before You Start

Make sure you have:

  • A Muin account with the Nonprofits module enabled (Settings → Modules)
  • Admin or owner permissions
  • For online giving: payments enabled (see Setting Up Your First Payment) — verification takes 1-2 business days, so start that early
  • About 10 minutes

Recording donations manually doesn’t require payment setup — you can skip straight to Step 4 if you only need to track checks and cash today.

Step 1: Enable Payments (for online giving)

Online donations are processed through Smart Payments:

  1. Navigate to Settings → Payments
  2. Click Enable Smart Payments and complete business verification
  3. Connect Stripe when prompted — Muin pre-fills your organization details

Full walkthrough: Setting Up Your First Payment. Once connected, Apple Pay and Google Pay work automatically on your giving pages.

Step 2: Create Your First Giving Page

Giving Pages are shareable online donation forms with your branding.

  1. Navigate to Nonprofit → Giving Pages
  2. Click Create Giving Page
  3. Configure the page:
    • Title and URL slug (e.g., annual-fund)
    • Fund to direct donations into (and an optional Campaign)
    • Suggested amounts (e.g., $25, $50, $100, $250)
    • Allow recurring giving so donors can set up monthly gifts
    • A goal amount if you want a progress thermometer
    • Custom thank-you message and automatic email receipts
  4. Click Save to create the page as a draft
  5. Click Publish to make it live

Your page now has a public URL you can link from your website, emails, and social media.

Step 3: Share the Page

Two fast ways to put the page in front of donors:

Share the link — copy the page URL and add it to your website’s Donate button, email signatures, and newsletters.

Print a QR code — each giving page generates one:

  1. Open the giving page and click the QR Code tab
  2. Choose format (PNG or SVG) and size
  3. Enable Dynamic QR if you want to update the destination later without reprinting
  4. Download and add it to flyers, event signage, or bulletins

When a donor gives through the page, the contribution is recorded automatically, the donor is added to your donor directory, and a receipt is emailed if you enabled auto receipts.

Step 4: Record an Offline Donation

Checks, cash, and stock gifts are recorded manually:

  1. Navigate to Nonprofit → Contributions
  2. Click Record Contribution
  3. Enter the details:
    • Donor — select from your directory or add a new person
    • Amount, date, and type (cash, check, credit card, stock, etc.)
    • Fund and optional Campaign allocation
  4. Enable Send Tax Receipt to generate and email the receipt on save
  5. Click Save

That’s your first donation in the books — it appears immediately in the contribution list, the donor’s profile, and your fundraising dashboards.

Step 5: See the Results

  • Nonprofit → Overview shows totals across funds and campaigns
  • The giving page’s own statistics show amount raised, donation count, and averages
  • Each donor’s profile accumulates lifetime giving, segments (New, Regular, Major), and engagement scores automatically

Tips

  • Set up funds before fundraising. Contributions allocate to funds — create your fund structure (General, Zakat, Building, etc.) first so every gift lands in the right bucket.
  • Enable recurring giving on every page. Monthly donors give significantly more over time; the option costs you nothing.
  • Use dedications. Donors can give in honor or in memory of someone — these details flow onto receipts automatically.

Common Issues

“My giving page isn’t accepting card payments.” Payments must be enabled and Stripe connected first (Step 1). Check Settings → Payments — verification may still be pending.

“The donor wasn’t emailed a receipt.” Check that auto email receipts is enabled on the giving page (or that you checked Send Tax Receipt when recording manually). You can re-send from the contribution detail.

“I need to split a gift across funds.” Open the contribution detail and click Manage Allocations — a single gift can split across up to 10 funds.

Need Help?

Ask Muin Assistant (“How do I create a giving page?”) or reach out via Help → Contact Support.