Kiosk Authoring — Content
Write the headline, subtext, encouragement, and thank-you copy that appears on your kiosk donation screens, each with live character counters and lint hints.
The Content tab is where you write the words that appear on your kiosk. Five short fields drive every screen — name, headline, subtext, encouragement, and thank-you. Each has a character counter, an all-caps lint, and a too-short lint so you can author confidently without proofing on the device.
The Five Fields
| Field | Limit | Where It Shows |
|---|---|---|
| Campaign name | 80 chars | Internal only — picker on the device, list view in admin |
| Headline | 60 chars | Top of every kiosk screen — the headline visitors read first |
| Subtext | 160 chars | Under the headline; explains the campaign in one sentence |
| Encouragement | 200 chars | Above the amount tiles; nudges the visitor to give |
| Thank-you | 280 chars | Success screen after a donation completes |
Writing the Headline (60 chars)
The headline is the single most important field. It’s what the visitor reads when the kiosk lights up.
Good headlines are short, concrete, and active.
- “Help Us Build the New Wing” — concrete, active
- “Annual Giving 2026” — concrete but flat; works as a fallback
- “Donate Now” — too generic; doesn’t tell the visitor what this is
If your headline is over the 60-character limit, the input turns amber. The counter shows you the exact overflow.
Writing the Subtext (160 chars)
The subtext lives directly under the headline and answers the obvious follow-up: what is this for?
- “Every donation funds classroom equipment for next semester’s students.”
- “Support the Spring Food Drive — your gift goes directly to family kits.”
One sentence. The kiosk has limited reading time; resist the urge to explain everything here.
Writing the Encouragement (200 chars)
The encouragement appears above the amount tiles and is the last thing a visitor reads before picking a number.
The encouragement is your chance to make the ask feel personal:
- “Every gift goes directly to youth scholarships — thank you for being part of this.”
- “Your generosity keeps the lights on, the doors open, and the food coming.”
This field is optional. If you leave it blank, the kiosk renders the subtext as the secondary line above the tiles.
Writing the Thank-You (280 chars)
The thank-you message appears on the success screen after a donation completes. Visitors see it for about 8 seconds before the kiosk returns to the welcome state.
Use this space to:
- Acknowledge the gift specifically
- Set an expectation (receipt by email, follow-up newsletter)
- Reinforce the mission in one closing line
Example: “Thank you for your generosity. A tax receipt will arrive in your email within 24 hours. Every gift you give helps us serve another family next month.”
Lints and Counters
Each field has three live checks:
| Check | When It Fires |
|---|---|
| Character counter | Shows current count vs limit, in real time |
| All-caps lint | Warns if more than 50% of the text is uppercase (kiosks read better in mixed case) |
| Too-short lint | Warns if the field is unusually short for its limit (e.g. a 12-char headline) |
Lints are advisory — they never block save. They’re there to catch the obvious authoring mistakes before they ship.
Tips
- Read each field out loud before saving. If it sounds awkward spoken, it reads awkward on a 10-inch touchscreen.
- Match the campaign’s tone. A capital appeal is formal; a youth program is warm.
- Avoid jargon and acronyms. First-time visitors may not know what “FY26 Gen Op” means.
- Preview before publish. The live preview pane on the right shows phone and tablet side by side as you type.
- Empty fields fall back cleanly. A blank encouragement falls back to the subtext; a blank thank-you falls back to the platform default.
Related Articles
- Kiosk Authoring — Imagery — Hero image and fallback gradient
- Kiosk Authoring — Theme & Template — Visual style and layout
- Kiosk Campaigns Overview — Top-level campaign concepts