Employee setup and PIN management
Create cashier and manager accounts in Muin POS, set login PINs, handle lockouts, and review per-employee performance and sales reports.
Creating an employee
Go to Employees → Add employee. Fields:
- Name — used on receipts and reports
- Employee # — must be unique within your tenant; cashier types this on the PIN screen
- Role — Cashier (POS only) or Manager (POS + reports + voids/refunds)
- PIN — 4–8 digits
PIN security
- PINs are bcrypt-hashed; never stored or logged in plaintext.
- 5 failed PIN attempts lock the account for 15 minutes.
- Locked accounts can be reset by a manager via the Reset PIN action.
Deactivating an employee
Set Active to off. The employee can no longer sign in. They remain in historical reports for audit. Tier-limit count (max employees on your plan) does not include deactivated employees.
Performance reports
The Employees page shows a performance table per period:
- Orders processed
- Revenue
- Average transaction
- Voids count
Use this to spot anomalies (unusually high void rate, unusually low order count).
Changing roles
A manager can change any employee’s role from Cashier to Manager or back. Role changes take effect on next sign-in.