Subscription Plans
Compare Muin subscription plans (Starter, Growth, Scale, and Enterprise) with pricing, AI credits, team seats, and module limits to pick the right tier.
Muin offers flexible subscription tiers designed for businesses of all sizes. All plans include our core platform with document intelligence, AI chat, and workflow automation.
Plan Comparison
Every plan starts with a 30-day free trial. Annual prices are shown per month, billed annually.
Starter: $79/month
Best for small teams getting started with AI-powered operations.
| Feature | Included |
|---|---|
| Monthly Price | $79/month |
| Annual Price | $63/month (billed annually) |
| Team Members | Up to 3 (plus 3 guests) |
| AI Credits | 500/month |
| Documents | 500 total |
| Storage | 5 GB |
| Modules | Up to 2 business modules |
| API Access | 1,000 requests/day |
Growth: $249/month
Best for growing organizations with more complex needs.
| Feature | Included |
|---|---|
| Monthly Price | $249/month |
| Annual Price | $199/month (billed annually) |
| Team Members | Up to 20 (plus 20 guests) |
| AI Credits | 5,000/month |
| Documents | 5,000 total |
| Storage | 25 GB |
| Modules | Up to 4 business modules |
| API Access | 5,000 requests/day |
Scale: $499/month
Best for established organizations that need the full platform.
| Feature | Included |
|---|---|
| Monthly Price | $499/month |
| Annual Price | $399/month (billed annually) |
| Team Members | Up to 50 (plus 50 guests) |
| AI Credits | 20,000/month |
| Documents | 20,000 total |
| Storage | 100 GB |
| Modules | Up to 6 business modules |
| API Access | 25,000 requests/day |
Enterprise: Custom Pricing
For large organizations with specific requirements.
| Feature | Included |
|---|---|
| Team Members | 500+ users (custom) |
| AI Credits | Custom allocation |
| Modules | All modules |
| Extras | SLA, SSO/SAML, custom contracts |
Contact Sales for Enterprise pricing.
Understanding AI Credits
AI credits are a simple way to track your AI usage across Muin:
- Chat messages: ~1-3 credits per message depending on complexity
- Document analysis: ~5-10 credits per document
- Workflow automations: ~2-5 credits per execution
Credits reset monthly. Unused credits don’t roll over. Need more? Purchase credit packs anytime.
Discounts
- 50% off your plan for 12 months: every account pays half the plan price for the first 12 months after the free trial.
- 25% nonprofit discount after the first 12 months: registered 501(c)(3) organizations get 25% off base subscription pricing.
- Discounts don’t stack. The highest applicable discount is applied, so in your first 12 months you get 50% off, then 25% off as a nonprofit.
- Discounts apply to plan pricing. Add-ons and resource packs are billed at full price.
How to Subscribe
From Trial
- Click Upgrade in the trial banner or sidebar
- Or go to Settings → Billing
- Select your preferred plan
- Choose monthly or annual billing
- Complete secure checkout via Stripe
Changing Plans
You can upgrade or downgrade at any time:
- Go to Settings → Billing
- Click Change Plan (on Starter it reads Upgrade Plan). This opens
/settings/billing/change-plan - Select your new plan
- Changes take effect immediately (prorated)
Downgrading and your modules
A smaller plan allows fewer Business Modules. When you downgrade below the number of modules you use:
- Muin asks you to Choose which modules to keep, and tells you how many to choose.
- The modules you keep stay as they are.
- The modules you do not keep become read-only for 90 days. You can still see their data.
- Upgrade again within those 90 days to use them again.
Cancellation
To cancel your subscription:
- Go to Settings → Billing
- Click Cancel Subscription
- Choose Continue to Cancel to confirm
- Your access continues until the end of your billing period
After the cancellation takes effect:
- Muin sends a cancellation email with the date your read-only access ends.
- Your account is read-only for 30 days. You can sign in, look at everything and download it.
- After those 30 days the account is locked. Your data is kept for 90 more days, then deleted. Reactivate before then to keep everything.
Download your data
- Download your data is in the Your data card on Settings → Billing.
- It is also offered when you cancel.
- A locked account shows Export My Data on its sign-in screen.
Reactivate
- Press Reactivate on Settings → Billing to restore your account.
- If you cancelled a paid plan, reactivating takes a payment.
Payment Methods
We accept:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Bank transfers (annual plans only, Scale tier and above)
All payments are processed securely through Stripe.
Invoices & Receipts
Access your billing history:
- Go to Settings → Billing
- View your Billing History
- Download invoices as PDF
Invoices are automatically sent to your account email after each payment.