Pricing & Plans

Answers on Muin's pricing, billing, and free trial — what's included, how plans work, and what it costs to run your whole operation on one platform.

12 questions

How do I get started?

Create an account and you're in — no invitation, no waiting list, no credit card. Every account starts with: - A 60-day free trial with full access - 50% off all plans for 12 months afterwards - White-glove onboarding, included at no cost - Direct access to the product team

How long is the free trial?

60 days, with full access to explore every feature and module. **What's included:** - No credit card required to start - Full access to all available modules (Finance, HR, Compliance, Non-Profits) - Unlimited team members - All integrations enabled **When the trial ends:** Select a plan and billing begins with **50% off for 12 months**. The discount applies to the base plan price; add-ons and resource packs are billed at full price.

Can I change plans later?

Yes! You can upgrade or downgrade your plan at any time. **Upgrading:** - Immediate access to new features - Prorated billing for the remainder of your cycle - No interruption to service **Downgrading:** - Changes take effect at the end of your billing cycle - You keep access to current features until then - Data is preserved (but some features may become view-only) **How to change:** Go to **Settings > Billing > Change Plan**

How do business modules work?

Business modules add intelligent, industry-specific functionality on top of Muin's core platform. Each module comes with its own AI agents, automated workflows, and smart integrations tailored for that business area—so you get purpose-built intelligence, not just generic tools. Muin offers four business modules today, with more on the way: **Available Now:** - **Finance** - Invoices, expenses, budgets, cash flow - **HR** - Policies, certifications, onboarding, compliance - **Compliance** - Regulatory tracking, audits, evidence collection - **Non-Profits** - Grants, donors, volunteers, online giving **Coming Soon:** - **Vendors** (Q3 2026) - Vendor management, compliance, verification - **Procurement** (Q3 2026) - Purchase orders, RFP/RFQ, spend tracking - **Trade** (2026) - Customs, tariffs, shipment tracking - **Contracts** (2026) - Contract lifecycle, renewals, obligations You choose which modules to activate. Module access varies by plan, and you can add additional modules as needed. See our [pricing page](/pricing) for module limits and add-on pricing by plan.

What happens when I reach my module limit?

When you've enabled the maximum number of modules for your plan: **You'll see:** - A banner showing "X of Y modules selected" - Remaining modules will be grayed out - An "Upgrade" link to increase your limit **Your options:** 1. **Swap modules** - Disable one module to enable another 2. **Upgrade your plan** - Get access to more modules **Important:** Disabling a module doesn't delete your data. You can re-enable it later and your information will still be there.

Can I change which modules are enabled?

Yes! You can change your enabled modules at any time. **How to change modules:** 1. Go to **Settings** → **Modules** 2. Toggle modules on or off 3. Changes take effect immediately **If you're at your limit:** - Disable one module first, then enable another - Or upgrade your plan for more modules **Good to know:** - Disabling a module hides it from navigation - Your data is preserved when modules are disabled - Re-enable anytime to access your data again

Do you offer discounts for nonprofits?

Yes! Registered nonprofits receive **25% off base subscription pricing** on any Muin plan. Payment processing fees and optional add-ons are billed at standard rates. **How to apply:** 1. Sign up for Muin 2. Contact us at contact@falaah.ai with: - Your organization name - 501(c)(3) determination letter or equivalent - Your Muin account email 3. We'll apply the discount within 2 business days The discount applies for as long as you maintain nonprofit status.

Do you offer enterprise plans?

Yes! Enterprise plans are designed for larger organizations with specific requirements. **Enterprise includes:** - Unlimited users - All 6 business modules (plus Trade & Contracts when available) - Custom SLAs (available upon enterprise agreement) - Dedicated support team - Custom integrations **Compliance readiness:** - Custom data retention policies - Additional audit controls - We can work with your team to prepare for specific compliance requirements (e.g., HIPAA, SOC 2) as needed **Contact sales** to discuss your requirements and get a custom quote.

What add-ons are available?

Muin offers add-ons to scale exactly what you need: - **Module add-ons** — Add more business modules beyond your plan's limit - **AI Credit packs** — Increase monthly AI credits - **Communication packs** — More SMS, WhatsApp, email, and voice briefings - **API packs** — Higher API request limits and more webhooks - **Storage packs** — Additional document storage - **Team Capacity packs** — More team members - **Muin Go Device packs** — Additional mobile devices - **E-Signature Envelope packs** — More monthly envelopes Each pack comes in small, medium, and large sizes. Add-ons can be added or removed at any time from **Settings > Billing**. See our [pricing page](/pricing) for current add-on rates.

What does the Communication Pack include?

The Communication Pack is a bundled add-on that increases your monthly limits across all communication channels — SMS, WhatsApp, email, and voice briefings. Each plan includes base communication limits. The Communication Pack adds on top of those, and comes in small, medium, and large sizes. You can stack multiple packs if needed. See our [pricing page](/pricing) for pack sizes and current rates.

What does the API Pack cover?

The API Pack increases your daily API request limit. It covers: - **REST API requests** - All API endpoints - **Webhook deliveries** - Outbound webhook calls - **Custom integrations** - Third-party integration slots - **Connector sync calls** - QuickBooks and other connector operations Packs come in small, medium, and large sizes with increasing request limits, webhook slots, and integration slots. API access starts with the Starter plan. See our [pricing page](/pricing) for pack sizes and current rates.

Does the first-year discount apply to add-ons?

The **50% first-year discount** applies to your **base plan price**. Add-on modules and resource packs are billed at full price. The discount lasts for **12 months** from when you convert to a paid plan. See our [pricing page](/pricing) for current plan and add-on rates.