Nonprofit Narrative

The donation lifecycle, end to end.

Every way your donors want to give — reconciled, receipted, and stewarded automatically.

Intent → Capture → Match → Receipt → Stewardship → Impact

Each stage is a Muin capability, connected to the next. No hand-offs, no re-entry, no lost data.

Stage 1

Intent

Donors decide to give

QuickPay at the door, a giving page online, a text-to-give link, an Every.org DAF grant recommendation, an embedded donate block on a ministry page, a Ramadan campaign thermometer. Every path to "I want to give" is a first-class surface.

Kiosks + QuickPay Giving pages Smart Payments

Stage 2

Capture

The gift lands — from every channel

Card, NFC, Apple Pay, Google Pay, ACH, check photo, Zelle import, cash envelope with two-person count, Every.org crypto/stock/DAF. Each channel feeds the same intake pipeline with the same data model.

Mobile capture Intelligent Intake

Stage 3

Match

Gift meets donor meets fund

AI-assisted reconciliation matches every gift to the right donor record, the right pledge if one exists, and the right fund in the ledger. Six rails — one review queue, one audit trail, one donor record.

Reconciliation People Registry

Stage 4

Receipt

Tax-compliant receipts — auto-issued

As soon as a gift is matched, the receipt generates and delivers via the donor's chosen channel — email, SMS, WhatsApp, printed slip. IRS §170 quid-pro-quo thresholds tracked per donor per year; annual summaries available via the donor portal.

Donor portal Communications

Stage 5

Stewardship

Keep the relationship warm

Thank-you messaging per channel, at-risk detection, lapse alerts, impact moments. When a recurring gift stops, an auto-note lands on the donor timeline with a stewardship task — before the donor stops opening your email.

Communications Hub Intelligence

Stage 6

Impact

Show where the gift went

AI-generated impact reports per donor, per campaign, per fund. Annual impact summaries auto-drafted from live program data. Board packages and 990 narratives pull from the same source of truth.

Muin Agents Donor portal

Read deeper

Guide

How to reconcile 500+ donations without a spreadsheet

A walkthrough of multi-rail reconciliation from first tap to closed books, with screenshots and real workflows.

Guide

Four donation rails, one reconciliation dashboard

Per-rail breakdown of card, Zelle, check, and ACH matching — and why the single-dashboard view wins.

One platform, every donation path.

Intent to impact — every stage connected, every gift matched, every donor stewarded.

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Beta Notice: Muin is preparing for beta. Features described on this page may be in development, subject to change, or not yet available. See our beta agreement for details.