A Tidio alternative priced by AI conversations
Muin Support Agent answers website visitors from your own pages and shows the source of each answer. The free plan includes 50 AI conversations every month.
Prices side by side
| Tool | Free plan | Paid plans |
|---|---|---|
| Muin Support Agent | 50 AI conversations every month | $19/mo for 500 AI conversations; $49/mo for 2,000 |
| Tidio | 50 billable conversations; 50 Lyro AI Agent conversations in total (lifetime) | Starter $24.17/mo as listed, with 100 billable conversations and 50 Lyro AI Agent conversations; Growth from $49.17/mo |
Tidio prices as shown on tidio.com/pricing on October 10, 2026. Tidio counts a billable conversation when a person on your team replies, and counts Lyro AI Agent conversations separately. Check Tidio's page for current prices.
Feature comparison
| Feature | Muin | Tidio |
|---|---|---|
| AI answers from your website | Yes, with the source page on every answer | Yes (Lyro AI Agent) |
| What the free plan counts | 50 AI conversations, renewed every month | 50 Lyro AI Agent conversations in total |
| Lead form before the chat | Phone and up to 2 questions, emailed and sent to a webhook | Data collection and quote requests through Flows |
| Live chat inbox for your team | Handoffs go to a named person and your office email | Yes, a shared inbox for every conversation |
| Visitor automation | Not part of Support Agent | Yes (Flows) |
| Track record | Newer product (2026) | Established product |
Green text indicates an advantage in that category. Comparisons are based on publicly available information and may not reflect all features or recent updates. We encourage you to evaluate both platforms directly. Muin is actively developed — some features may be in development.
Which one fits
Tidio suits a team that wants a shared live chat inbox and visitor automation alongside AI.
Support Agent suits an organization that mainly wants accurate AI answers from its own website at a fixed monthly price.